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DHA Siamwalla Transitioned Several Processes to G Suite

D.H.A. Siamwalla Ltd., is a centenarian firm, established in Bangkok, Thailand, since 1907. Our general stationery manufacturing history dated back to...



Background

D.H.A. Siamwalla Ltd., is a centenarian firm, established in Bangkok, Thailand, since 1907. Our general stationery manufacturing history dated back to the 1930’s, and files manufacturing in particular, to the 1960’s. We were the first in Asia to manufacture in-house metal components, and in-house plastic film extrusion for PP lining materials. Hence, while others follow, we have led and started the trend towards more economic price level for Polypropylene-based products and have significantly improved health safety for consumers, and contributed to better care of our planet earth.

Under the same roof, we also manufacture files and binders made of rigid PP and Paper, including PP welded binders, hanging files, sheet protectors, L-shape folders, index dividers and all kind of notebooks. Our factory is located in Rojana Industrial Park, Ayutthaya where we extrude environmentally safe PP film with the special lever arch mechanism called “SUPER STRONG”. Thanks to these two unique components, our company appears to be the one which can produce the best quality and strongest PP Lever arch files in the world. Our products have been distributed in Thailand under the ELEPHANT brand. For international market, our products are widely acknowledged under both ELFEN and ELEPHANT brands.

Business Challenges

The inherent challenges faced by D.H.A. Siamwalla are:

  • Paper-based meeting room booking process is difficult to manage
  • Communication gets lost easily
  • Bookings get duplicated
  • It takes longer to book the meeting room
  • Meeting rooms can’t be booked from outside the office

GoPomelo consulted with the Dha team to evaluate G Suite to solve the problem

Solution

  • Transition into using the Google Calendar resource

Benefits

  • It is easier to book meeting rooms and manage booking every time
  • Everyone can check meeting room schedules
  • Reduces errors
  • Saves cost of using paper
  • Reduces time for booking rooms
  • Reduces duplicate bookings
  • Users can view available rooms
  • Users can view room schedule on their computer or mobile phone
  • Changes to the schedule can be made from anywhere

Business Challenges

The inherent challenges faced by D.H.A. Siamwalla are:

  • When new staff is hired, their ID needs to be added to their group line
  • Currently the application Line is being used to communicate with the teams
  • The application is installed on their Computer and their mobile phone
  • Data is lost easily
  • No automatic backup
  • Line requires users to register before use

GoPomelo consulted with the Dha team to evaluate G Suite to solve the problem

Solution

  • Transition into using Google Hangout

Benefits

  • The Hangout application is used for communication
  • When user logs in to Browser they can chat and video call
  • Doesn’t require registration
  • We can identify who read the message
  • It allows users to communicate with other departments without being added to their group line
  • When computer is reformatted, the application does not need to be reinstalled
  • Users can separate their private and professional accounts

Business Challenges

The inherent challenges faced by D.H.A. Siamwalla are:

  • They use iOffice to check their emails
  • The account’s storage capacity depends on position
  • Some users check their email using their browser, while other use the mail client
  • Some staff members need to archive their emails on their computers
  • The inbox gets full very quickly and requires cleaning up
  • Staff members miss emails when their inbox is full
  • Staff members often archive their emails on their own computers
  • Staff members must use only their own computer

GoPomelo consulted with the Dha team to evaluate G Suite to solve the problem

Solution

  • Transition into using Google mail

Benefits

  • Emails can be checked via Chrome browser
  • There is no need to archive emails because G Suite has a large storage capacity
  • No missing emails
  • Staff can access multiple devices and can access anywhere
  • No need to update patch for mail client
  • No spam

Business Challenges

The inherent challenges faced by D.H.A. Siamwalla are:

  • They use the paper form for survey internal training
  • It’s difficult to create paper based surveys
  • Requires more time for people to respond
  • Some records go missing
  • Difficult to read handwriting
  • Requires excessive printing
  • Employee must come to the office to complete the survey
  • The paper based forms must be collected
  • Results must be calculated manually
  • The summary graph must be created manually

GoPomelo consulted with the Dha team to evaluate G Suite to solve the problem

Solution

  • Transition into using Google Forms

Benefits

  • Reduce errors
  • Reduce time required to collect data
  • Saves cost of paper
  • Results can be checked in real-time
  • Staff members can complete the survey from remotely
  • All information is accurate and filled out by staff members themselves
  • We can limit the response lengths
  • Staff members can complete the survey from their mobile phones and desktop computers
  • Users receive the surveys in the mail