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DHA Siamwalla migrated several processes to G Suite



BACKGROUND

D.H.A Siamwalla Ltd. has been a premium stationery products manufacturer and distributor based in Bangkok, Thailand since 1907. They have led the trend towards delivering a more economic price level for polypropylene- based products; contributing significantly toward improved health safety for consumers and the planet. Their products are distributed in Thailand under the ELEPHANT brand.

 

BUSINESS CHALLENGES

The inherent challenges faced by D.H.A. Siamwalla were:

  • Poor time management & communication resources
  • Meetings were difficult to book & manage
  • The application Line was used for team communications but it was inconvenient: data was easily lost, no automatic updates and manual registration required
  • Use of iOffice for emails
  • Could only be accessed on a single device
  • No big data storage for emails & they were difficult to archive
  • Use of paper forms for internal training surveys
  • Time consuming to manage
  • The outcomes were calculated and created manually

 

SOLUTIONS

General solution: Migrate to G Suite Basic

Time management: Transition into using Google Calendars

Communication:  Transition into using Google Hangouts

Emails: Transition into using Gmail

Survey: Transition into using Google Forms

 

BENEFITS

Google Calendars:

  • Faster & easier to book meeting rooms and manage all bookings anytime, anywhere for everyone
  • Accessible on desktop and mobile devices
  • Reduces errors and duplicate bookings

 

Google Hangout:

  • Now used as the main communication resource for chat and call
  • No registration required
  • Enables users from separate departments to communicate easily
  • Users can separate their private and professional accounts
  • No need to reinstall if a computer is reformatted

 

Gmail:

  • Emails can be checked via Chrome browser
  • Large storage capacity eliminates need to archive emails
  • Staff can access from multiple devices from anywhere
  • No spam

 

Google Forms:

  • Reduce errors and time required to collect data
  • Administrators can limit the response lengths
  • Users receive the surveys via email
  • Reduces paper costs & waste
  • Results can be checked in real-time