service-management

Service Management

Providing excellence in service and knowledge sharing.

Equip your customers and customer service teams with a communication platform which enables them to communicate and solve issues quickly.

GoPomelo works with our customers to implement:

  • Customer service portals and communities
  • Knowledge management platforms
  • Web, email and phone case service management
  • Agent and customer service management tools
  • Management reporting and SLA government
  • Customization and 3rd party integration